Memorial Hermann-Texas Medical Center, one of the UTHealth Medical School’s primary teaching hospitals, has received the prestigious 2014 UHC Quality Leadership Award. The annual award is given to academic medical center members that have demonstrated excellence in delivering high-quality patient care, as measured by the UHC Quality and Accountability Study.
In 2005, UHC launched the study to define attributes associated with high performance in both quality and safety. The study ultimately identified the following five attributes of high-performing organizations: a shared sense of purpose, leadership style, an accountability system, a focus on results, and a culture of collaboration. To determine the Quality Leadership Award winners, UHC completes an extensive, unique evaluation process that ranks member organizations’ performance in six key domains: patient mortality, effectiveness, safety, equity, patient centeredness, and efficiency.
This year the award methodology was refined with enhanced measures related to the safety domain, including hospital-acquired infections from the Centers for Disease Control and Prevention’s National Healthcare Safety Network and new metrics on venous thromboembolism based on The Joint Commission’s National Quality Core Measures.
“There are national rankings tied predominantly to popularity, and then there is true performance as measured by the UHC metrics. Being among the top teaching hospitals in the country makes us very proud and reflects our institution’s new culture, which has been realized by establishing a vice dean and vice chair for quality and safety,” said Dr. Giuseppe Colasurdo, president of UTHealth and dean of the UTHealth Medical School. “This academic collaboration is a tremendous asset to our community and state, and we are incredibly proud of this recognition.”
Award recipients were announced at the 2014 UHC Annual Conference in Las Vegas. Memorial Hermann-TMC was one of only 12 member hospitals among the 104 hospital participants chosen as a 2014 UHC Quality Leadership Award winner.
“UHC commends these academic medical centers for their strong commitment to providing high-quality patient care throughout their clinical enterprises,” said Irene Thompson, UHC’s president and chief executive officer.
Craig Cordola, CEO of Memorial Hermann-TMC, was quick to give credit to hospital staff. “This is one of the most prestigious awards in the industry, and I am thrilled that Memorial Hermann-TMC is included,” he said. “Because our Campus is built on a long-term affiliation with The University of Texas Health Science Center at Houston (UTHealth) Medical School, along with our dedicated private physician partners, we are able to bring together a world-class team of clinicians, researchers and educators under one roof. I want to personally thank all of the members of that hardworking and talented team for helping us achieve this incredible honor.”
—Kathryn Klein, Memorial Hermann