Request an Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost:

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
  • You should receive a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.

Requesting an Estimate:

UTHealth Houston and UT Physicians are happy to provide estimates for services for patients who don’t have insurance or who are not using insurance. In order to enhance accuracy, when you request an estimate, please provide the procedure code (CPT) and the diagnosis code (ICD-10) for the services that are of interest.

This information can be provided to you by your physician or clinic, and is important to ensuring you are being provided an estimate for the appropriate treatment or procedure.

Please email your request to UTPCustomerService@uth.tmc.edu.*

Once the information is provided, you will receive a response in 2-3 business days.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or contact UTHealth Houston and UT Physicians Customer Service at 855-877-2808.