What is MyUTHealth?
MyUTHealth offers patients personalized and secure online access to their medical records. Patients are able to securely use the internet to help manage and receive information about their health. With MyUTHealth, which is part of the MyChart medical app, you can:
- Request medical appointments
- View your health summary from the MyUTHealth electronic health record
- View test results
- Request prescription renewals
- Access trusted health information resources
- Communicate electronically and securely with your health care team
- Pay an invoice
- So much more!
Learn More About MyUTHealth
MyUTHealth is a free service offered to patients beginning May 8, 2021.
Your test results will be released to your MyUTHealth account as soon as they are available.
Your MyUTHealth information comes directly from your electronic medical record at your doctor’s office. Ask your doctor to correct any inaccurate information at your next clinic visit. Your health information is reviewed and updated in your electronic medical record each visit.
You will generally receive an answer within 1-3 business days. Please note MyUTHealth should not be used for urgent situations. For medical emergencies requiring immediate attention, please dial 911 or go to the nearest medical facility.
Yes, you can. This is called proxy access and allows a parent, guardian, spouse or other authorized family member to log in to their personal MyUTHealth account and then connect to information regarding their family member. Complete a Proxy Consent Form and return it to one of our clinics to request access to this convenient service or select Share My Record from the Health menu. From there you can select “Friends and family access” and modify or add new access to your health record.
Due to the sensitive nature of medical information, each adult must establish their own MyUTHealth account. While spouses cannot share one account, they can grant proxy access.
You may email firstname.lastname@example.org to request a new, secure password. You may also click the “Forgot password” link on myuthealth.org to reset your password online.
Log into MyUTHealth and from the left menu, go to the Preferences section and select the appropriate option.
We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal usernames, and passwords. Each person controls their password, and the account cannot be accessed without that password. Unlike conventional email, all MyUTHealth messaging is done while you are securely logged on to our website.
MyUTHealth is owned and operated by UTHealth and is fully compliant with federal and state laws pertaining to your privacy. Your name and email address is treated with the same care and privacy given your health records and will never be sold or leased by MyUTHealth. To learn more about how your rights to privacy are being protected, please click here.
We aim to protect your privacy and security of your information. While logged into MyUTHealth, if your keyboard remains idle for 15 minutes or more, you will be automatically logged out of MyUTHealth. We recommend you log out of your MyUTHealth session if you need to leave your computer for even a short period of time.
You need access to a computer, mobile device, or tablet connected to the internet. For a mobile device or tablet, you will be able to download MyUTHealth from Google Play or Apple’s app store.
For your security, your activation code expires after 14 days and is no longer valid after the first time you use it. If you still have problems, please email us at email@example.com or call 855-316-4256.
It’s easy. You can find UTHealth/UT Physicians on the MyChart app’s health care provider directory.
MyUTHealth can send reminders for preventive care, test results, statements, payment reminder and others. Patients may adjust their notification settings. UTHealth does not have an integrated pharmacy that dispenses medications, so refill due messages will not be available.
Upon review by your physician, a list of current medications, health issues, allergies, and immunizations will be available on your MyUTHealth account. Most test results from the previous five years, as well as a history of medical appointments since Jan. 1, 2008, will also be available. Please note that while your current medical conditions will be available in the new portal, previous medical conditions, as well as your family medical history and surgery history, will not be released to MyUTHealth. Messages, notes, comments, and attachments exchanged between you and your health care team in MyUTP/FollowMyHealth also will not be transferred to the new portal.
If you have any technical questions related to setting up your portal account, email firstname.lastname@example.org or call 1-855-316-4256. Note: The email address and phone number is not a way to communicate with health care professionals. The information is only received by a technical team to aid you with setting up a portal profile, or troubleshooting any issues with your account.