Safety Precautions and Visitor Protocol

UT Physicians follows carefully designed protocols by our Infection Prevention team for all of our patients who need in-person care. The Environmental Health and Safety team at UTHealth has procured plenty of personal protective equipment (PPE) at this time. If you are concerned about a face-to-face visit, you can also visit with us virtually by scheduling a telehealth appointment. We are welcoming new patients and returning patients at this time. Before entering one of our clinics, you will be asked if you have any of the symptoms below. If you have any of the following symptoms, please call 713-486-8876 before visiting our clinics. All guests are required to wear a mask when they enter our clinics. Employees are also wearing masks.

New! Digital Screening for COVID-19

Recognizing the need to improve the efficiency of health care visits during the pandemic, UT Physicians has announced digital, contactless coronavirus screening in our clinics throughout the Greater Houston area.

Patients will be encouraged to fill out the assessment before their appointments. They can do so by downloading the free UT Physicians app, available for both Apple and Android devices. The screening questions, available in both English and Spanish, take only a few minutes. Patients are asked about any symptoms they may be experiencing and if they have been tested for coronavirus in the last 14 days.

Upon arrival, patients can simply show they passed by displaying the green light that will appear on their mobile device screen or via an email sent directly to their inbox.

If patients miss the opportunity to take the screening before their appointments, UT Physicians will have posters in each of their clinic entrances with QR codes. Once scanned with their mobile device, they will be taken directly to the questionnaire to complete onsite.

Fever > 100°F

New Onset Cough

New Onset Shortness of Breath

Diarrhea

Loss of Smell

Loss of Taste

Additional Clinic Safety Measures

Along with the screening at the clinic doors, we have also “remodeled” our lobby areas to promote social distancing. You will notice the number of chairs have been reduced and in most cases, you may be brought back to an exam room immediately. We also have a strict visitor policy to minimize the risk of COVID-19 transmission.

Temperature Screenings

EPA-Disinfectant Cleanings

Safe Distancing

Visitor Restrictions

Required Masking

Staggered Appointments

For adult patient visits: We ask that individuals 18 years or older do not bring any minors or additional guests with them to their appointments. There are exceptions to this protocol; if the patient has mobility or neurological challenges, one adult may accompany the patient.

For pediatric patient visits: For appointments involving children (under 18 years of age), the pediatric patient may only be accompanied by one parent/guardian. No siblings are permitted. We ask for your patience and understanding while we navigate this situation. Our mission is to protect patients, employees, and visitors while providing a high level of care during this crisis.