Case Management Services

Case managers are essential in assisting adult patients and parents/guardians navigate the complexities of the healthcare system. Through advocacy, coordination, education, and support, they ensure that individuals receive the necessary care and resources to achieve optimal health outcomes

Beyond health care, patients often need help accessing essential services like transportation, housing, or financial assistance. Case managers play a crucial role in connecting patients with community resources and support programs to meet these needs.

For patients with complex medical conditions or those needing multiple specialists, case managers act as central coordinators. They ensure that all aspects of care are well-integrated and that communication among healthcare providers is seamless.

When patients transition from the hospital or emergency department (ED) to a community setting, they often need extra support to prevent readmission. Case managers can educate patients about new diagnoses or medications, help secure Durable Medical Equipment or Skilled Home Health services as ordered at discharge, and coordinate a follow-up visit with the primary care provider within two weeks of discharge.

If you or your loved one are experiencing healthcare challenges or need help transitioning from the hospital to home, consider reaching out to a qualified case manager for assistance. For more information, please view the complete list of UT Physicians clinics with case management support.